This Shipping & Delivery Policy applies to orders placed through Aakash Print, operated by AAKASH PRINT ADVERTISING & MARKETING LLP.

Aakash Print provides customized printing and related products. Delivery timelines and charges may vary depending on product type, quantity, production location, customer location, parcel size, weight, and selected delivery method.

1. Delivery Service Area

Aakash Print may offer delivery in selected serviceable areas.

At present, delivery availability may depend on:

  • Customer PIN code
  • Production location
  • Delivery distance
  • Courier or local delivery availability
  • Product size and weight
  • Order quantity

A delivery option shown at checkout does not guarantee delivery until the order has been successfully accepted and processed.

2. Local Delivery

For selected local service areas, Aakash Print may offer local delivery based on distance.

Delivery charges may be calculated using:

  • Customer delivery address
  • Distance from the applicable pickup or production location
  • Delivery zone
  • Applicable per-kilometre rate
  • Order size or parcel type

The final local delivery charge will normally be displayed during checkout where automatic calculation is available.

3. Delivery Charges

Delivery charges are generally paid by the customer unless a specific promotional offer states otherwise.

Shipping or delivery charges may depend on:

  • Distance
  • Weight
  • Dimensions
  • Quantity
  • Destination
  • Vehicle or delivery type
  • Urgency
  • Courier partner
  • Special handling requirements

The delivery charge shown during checkout will normally be added to the product value and applicable taxes.

4. Production Time and Delivery Time

Production time and delivery time are separate.

Production time means the time required to:

  • Review artwork
  • Prepare files
  • Print
  • Cut
  • Laminate
  • Bind
  • Finish
  • Pack the order

Delivery time begins after the order is ready for dispatch.

Estimated timelines may vary depending on:

  • Product
  • Quantity
  • Printing method
  • Finishing
  • Artwork approval
  • Production workload
  • Delivery destination

5. Artwork Approval and Delivery Timeline

Where artwork approval is required, the production timeline may begin only after final customer approval.

Any delay in:

  • Artwork submission
  • Proof approval
  • Payment
  • Required information
  • Design confirmation

may automatically extend the expected dispatch and delivery date.

6. Same-Day / Express Delivery

Where available, same-day or express delivery may be offered for selected products and serviceable locations.

Same-day or express delivery is subject to:

  • Order cut-off time
  • Production capacity
  • Artwork readiness
  • Payment confirmation
  • Delivery partner availability
  • Distance
  • Product specifications

Express delivery may involve additional charges.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please ensure that the following are correct:

  • Customer name
  • Mobile number
  • House/building number
  • Street/locality
  • Landmark
  • City
  • State
  • PIN code

Aakash Print may not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

8. Delivery Contact

The customer should provide an active mobile number that can be used by Aakash Print or the delivery partner for:

  • Location clarification
  • Delivery coordination
  • Address verification
  • Delivery attempt communication

Failure to respond may delay delivery.

9. Delivery Attempt

If a delivery attempt fails because:

  • Customer is unavailable
  • Address is incorrect
  • Phone is unreachable
  • Customer refuses delivery
  • Entry is restricted
  • Location cannot be found

additional re-delivery charges may apply.

10. Order Tracking

Where tracking is available, customers may receive:

  • Tracking number
  • Delivery status
  • Courier name
  • Dispatch confirmation
  • Estimated delivery updates

Tracking availability depends on the delivery method or logistics partner.

11. Local Delivery Tracking

Local delivery orders may not always have traditional courier tracking.

Where available, customers may receive:

  • Rider status
  • Dispatch confirmation
  • Delivery update
  • Phone coordination
  • Estimated arrival information

12. Packaging

Aakash Print takes reasonable care to package printed products appropriately.

Packaging may depend on:

  • Product type
  • Size
  • Material
  • Quantity
  • Fragility
  • Delivery distance

Special packaging may incur additional charges where required.

13. Damaged Package

If a parcel is visibly damaged at the time of delivery, customers are advised to:

  • Take photographs before opening
  • Record a video where possible
  • Photograph damaged items
  • Retain the packaging
  • Contact Aakash Print promptly

Claims relating to transit damage may require supporting evidence.

14. Short or Missing Quantity

If the delivered quantity is materially lower than the confirmed order quantity, the customer should report the issue promptly with:

  • Order number
  • Photos
  • Packaging details
  • Quantity received

After verification, Aakash Print may provide the missing quantity or another suitable resolution.

15. Delivery Delays

Delivery dates are estimates and may be affected by circumstances such as:

  • Traffic
  • Weather
  • Public holidays
  • Courier delays
  • Government restrictions
  • Local disruptions
  • Vehicle breakdown
  • Technical issues
  • Production delays
  • Force majeure

Aakash Print will make reasonable efforts to deliver orders within the estimated timeline but cannot guarantee exact delivery times in all circumstances.

16. Delivery Partner

Aakash Print may use:

  • Local delivery partners
  • Courier companies
  • Logistics providers
  • Third-party delivery services
  • Authorized vendors or production partners

Necessary delivery information may be shared with such partners for fulfilment.

17. Pickup / Production Location

The delivery charge may be calculated from the applicable production or dispatch point, which may vary depending on:

  • Product
  • Production vendor
  • City
  • Availability
  • Capacity
  • Order specifications

Therefore, delivery charges for similar orders may differ depending on the actual dispatch location.

18. Multiple Shipments

Large or mixed orders may be dispatched in more than one package or shipment.

This may occur where:

  • Products are manufactured at different locations
  • Items require different production times
  • Parcel size requires split shipment
  • Different delivery methods are used

Customers may receive separate delivery updates for each shipment.

19. Business and Bulk Orders

Bulk, corporate, institutional or high-volume orders may require a customized shipping quote.

For such orders, delivery may be arranged using:

  • Dedicated vehicle
  • Local transporter
  • Cargo service
  • Courier
  • Custom logistics partner

Shipping charges may be confirmed separately.

20. Delivery Charges and Refunds

Delivery charges already incurred are generally non-refundable.

If an order qualifies for a refund due to a verified issue attributable to Aakash Print, the treatment of delivery charges will be determined according to the Refund & Cancellation Policy.

21. Refused Delivery

If a customer refuses delivery of a correctly produced customized order without a verified defect or valid reason, the order may not qualify for refund.

Any return or re-delivery costs may be charged to the customer.

22. Returned to Origin

If a parcel is returned to Aakash Print because of:

  • Incorrect address
  • Customer unavailable
  • Customer refusal
  • Failed delivery attempts

the customer may be required to pay additional charges for re-dispatch.

23. Non-Serviceable Areas

If the delivery address becomes non-serviceable after an order is placed, Aakash Print may:

  • Request an alternative address
  • Arrange another delivery method
  • Provide a revised delivery charge
  • Cancel the order where necessary

Any applicable refund will be handled according to the Refund & Cancellation Policy.

24. Contact for Delivery Support

For shipping, dispatch or delivery-related assistance, contact:

Aakash Print
Operated by AAKASH PRINT ADVERTISING & MARKETING LLP

GSTIN: 09ACMFA9579N1Z9

C/O Akash Tripathi
Unnamed Road
Near SK Tripathi Public School
Deshai Nagar, Rasulabad Unnao
District Unnao, Uttar Pradesh – 209870
India

Email: orders@aakashprint.com

Please include your order number when contacting us.

25. Policy Updates

Aakash Print may update this Shipping & Delivery Policy from time to time based on changes in delivery partners, service areas, products, pricing, technology or business operations.

The latest version published on the website will apply to future orders.

By placing an order with Aakash Print, you agree to the shipping and delivery terms described above.